Shipping policy

Effective Date: 01/09/2025

At SE’LORAE, we understand how important timely delivery is - especially when it comes to gifts. That’s why we’re committed to ensuring your orders are carefully packed and delivered with precision, care, and speed.

Shipping Coverage

We currently offer delivery across the United Arab Emirates. For bulk orders or special requests outside the UAE, please contact our support team at info@selorae.com.

Delivery Timelines

• Standard Delivery (UAE): 1–3 working days

• Bulk/Corporate Orders: Timelines may vary based on customization, quantity, and delivery location

Note: Orders placed on Fridays or public holidays will be processed the next working day.

Packaging & Handling

Every order is packed with care to ensure it arrives safely and beautifully presented. If you have specific packaging instructions or would like to include a note card, please mention it during checkout or contact us.

Delays & Exceptions

While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances such as weather, courier issues, or peak seasons. We will notify you in case of any delay and keep you updated until the order is delivered.

For any delivery-related questions, please contact:
Email: info@selorae.com
Phone/WhatsApp: +971501427420